By Definition: Truck mounted
literally means the machinery is actually mounted in the truck.
No equipment comes into your home other than our cleaning scrub
wand and two hoses that attach
to it. This method is also referred to as "hot water extraction".
We are more than happy to walk
you through our equipment that is on the truck and how it all works,
simply ask!
(Courtsey of
www.tcsatl.com)
Carpet Cleaning Services
- Steps we
take:
Pre Vacuuming: *Upon request we will vacuum your carpets
at a small additional charge, normally we ask that the carpets be
vacuumed prior to our arrival.
Pre-Treating: A neutral pH and also green solution,
focusing on traffic areas and stains.
Stain Agitation
Moving of furniture: *Beds, entertainment centers,
full hutches/dressers, and desks are excluded as they normally pose
a liability issue.
Hot water extraction process begins: At this
point we clean behind and beneath furniture, place moved furniture
back on either plastic tabs or Styrofoam blocks.
Dry pass: After we pass over the carpet rinsing it
of dirt, stains, and our pre-spray cleaning solution, we make several
dry passes. Water will never penetrate beyond the carpet's
backing when dry passing in this nature meaning dry time on short
nylon (most typical carpeting) is 3-5 hours, long or dense nylon
(shag, ferias, looped non-Berber) is 4-6 hours, and Berber carpets
go through a different solution process of an acid rinse and several
dry passes making Berber cleaning slightly more expensive but these
carpets will also dry quickly in as little as 3-5 hours.
Carpet Protection: This is optional and is applied
lastly. Synthetic Berbers and polypropylene (plastic) need
not apply. We offer 3M Scotch Guard at $18 per room. After
application, carpet is groomed with grooming rake to assure total
fiber dispersal.
- FAQ's (frequently asked questions):
Do I have to be home?
-This is totally up to your discretion. All the Eagle
Carpet Care employees under go a background check and drug testing.
We have been trusted since 1985 with no issues, so busy people do
not fret we can get the job done right, lock up, set your alarm
and even take your dog out (Yep, we've done that)!
Can I walk on the carpet
before it dries?
-Yes! Please make sure you are in clean socks as to not slip when
transferring from carpet to hard flooring. Shoes
and bare feet are not the best idea, but you can. If you had
carpet protection applied, its best to totally leave it alone, but
a quick hop across the living room never hurt anything!
What is the dry time of my
carpet?
-As previously stated most nylons will dry from
3-6 hours depending on density. Berbers will range depending
on humidity and density but typically the same as nylon when dried
right (speed dry available upon request). We ask that the air conditioning
be on during the summer no cooler than 68* and no warmer than 76*.
Winter the heat should be around 65*-70* and try to have ceiling
fans on if applicable to keep air circulating.
Do you dry clean carpets? -No. Simply because its not the best or recommended way
of cleaning from the majority of carpet manufacturers. There
are certain specialty fabrics that need it, but your Eagle Carpet
Care professional can and will identify them.
Will cleaning my carpets
too much with hot water damage them?
-No. How we clean, the carpets are never soaked. The
hot water aides in the cleaning process and does not exceed 180*,
it also aides in drying (warm to hot water will evaporate quicker).
When carpets are soaked the backings are compromised and as long
as Eagle Carpet Care or another respectable company cleans your
carpets, you can clean them every month if you wish, no worries!
What should I do in preparation?
-Small things. Vacuum a day or so before we arrive,
70% of soils in your carpet are actually dry, vacuuming before we
arrive and weekly will put YEARS on your carpet's life!
-Move breakables off end tables and other places. We are more
than careful, however when we move certain furniture we will all
feel more comfortable if your delicates are in a safe place and
out of harms way.
-Have a clear path to the entrance you'd like us to enter your home.
Most people pull their car out of the garage or move them to one
side of the driveway, opposite of the door. If its not possible
do not worry! We have plenty of hose and can reach pretty long distances.
-Have any pets safe from us and our equipment. We are
all pet-lovers, but its better if they are safe!
- We can clean just about any material.
However suede and leather is a different process, please make us aware
if your upholstery is one of these two fabrics and we will be prepared
for them.
- Our Steam pressure is turned down
a bit, heat is adjusted depending on fabric, smaller furniture tool
is utilized. We test the fabric for color fastness, pre-treat,
and steam clean. We take the cushions and pillows off, clean those
as well and get in the crevices of the upholstery. We do not just
clean the top, making this the most through job available.
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Mattress Cleaning and deodorizing
- Just like upholstery, we clean a mattress
with a furniture tool and delicately deep clean.
Mattresses should be cleaned at least every 5 years for dust mites and
dead skin cells.
- We can remove odors through many methods.
The most effective odor elimination process is an ozone treatment (see:
Odor Control). We will pick up your mattress, bring it to our
shop, clean it, dry it, and set it up in a "Ozone Room" for
proper odor elimination. Ozone best works on cooking and smoke odors.
Pet odors and stains are treated with an enzyme (see: Pet Stain removal
and treatment).
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Oriental/Area Rug Cleaning Service
- Eagle Carpet Care will pick up and
re-deliver your rugs to you. We can clean them on site at your
home, but the rug service we provide cleans them better than what we
are limited to on site. Our facility is set up to clean and dry
your rugs appropriately. Most cases we can estimate you on rug service
over the phone if you have the exact dimensions.
- Wool, Polypropylene, fine Orientals, Persians,
hand tufted, exotic dyes, and more.
- Pet staining on delicate rugs like
wool will almost always never be perfect. There are many claims
out there that pet odor and stains can be completely eliminated, but
pet staining is dealt with on a case by case basis because different
animals soil the carpets differently from others and some rugs can not
be saved unfortunately. You will always be notified of any price
changes or issues we come across.
- We are able to repair backings and
binding on rugs. If we cannot repair it, we will refer you to
someone that can!
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Pet Stain removal and treatment
- We use all active enzyme treatments. - If pet stains have been previously
treated by another professional or store-purchased products and have
been unsuccessfully removed, our chances of getting them out are diminished
to almost null. HOWEVER, there is HOPE! We have a very effective
way of lightening most pet stains that have been previously worked on.
If we fail to make an improvement to your staining issues, you are NOT
charged for the pet stain removal process, so there is no harm in attempting.
- Many pet stains are through the carpet and
into other materials such as padding and sub-floor. We have solutions
for this as well, padding replacement is relatively cheap. Sub-floor
is normally treatable unless rot is present. - Keep in mind that Cat urine and spray
is the toughest of all pet stain removal and treatment and we do not
guarantee our work for cat issues. However we will do everything
possible to fix your issues. Most cat-related issues are dealt
with by removing the effected materials, but we will work with you to
try and not have that happen because of inflated expense to you.
+ Please do
not hesitate to call us for estimates on any of these services.
Many can be done over the phone or email, some need to be sight on scene.
+
+ 678.714.0445
or eaglecarpetcare@yahoo.com
+
Free estimates
678.714.0445
Same Day Service
Eagle Carpet Care, Inc. - Georgia -
Copyright 2011
